1. Introduction
At LinkIntel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect your information when you use our LinkedIn analytics platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- LinkedIn Data: LinkedIn export data that you voluntarily upload to our platform
- Payment Information: Billing details processed securely through our payment providers
- Communication Data: Messages you send us through support channels
2.2 Information We Collect Automatically
- Usage Data: How you interact with our platform, features used, and time spent
- Technical Data: IP address, browser type, device information, and operating system
- Analytics Data: Performance metrics and error logs to improve our service
3. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide LinkedIn analytics and insights based on your uploaded data
- Account Management: To manage your account, authenticate access, and process payments
- Platform Improvement: To analyze usage patterns and improve our features and performance
- Customer Support: To respond to your inquiries and provide technical assistance
- Security: To detect fraud, abuse, and ensure platform security
- Legal Compliance: To comply with legal obligations and protect our rights
4. Data Processing and Storage
4.1 LinkedIn Data Processing
- Your LinkedIn data is processed to generate analytics, insights, and recommendations
- We use advanced algorithms to analyze engagement patterns, content performance, and audience behavior
- All processing occurs within secure, encrypted environments
- We do not share your LinkedIn data with third parties for their own purposes
4.2 Data Storage
- Data is stored on secure cloud infrastructure with enterprise-grade security
- All data is encrypted both in transit and at rest
- We maintain regular backups to prevent data loss
- Data centers are located in secure facilities with appropriate physical safeguards
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party providers who assist in operating our platform (hosting, payment processing, customer support)
- Legal Requirements: When required by law, court order, or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with appropriate safeguards)
- Consent: When you have given explicit consent for specific sharing purposes
6. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request a copy of your data in a machine-readable format
- Restriction: Request restriction of processing under certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@getlinkintel.com
7. Data Security
We implement comprehensive security measures to protect your information:
- Encryption: All data is encrypted using industry-standard protocols (AES-256)
- Access Controls: Strict access controls and authentication mechanisms
- Monitoring: Continuous monitoring for security threats and vulnerabilities
- Regular Audits: Regular security audits and penetration testing
- Staff Training: Regular security training for all team members
- Incident Response: Comprehensive incident response procedures
8. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Account information is retained while your account is active and for a reasonable period after deletion to comply with legal requirements. LinkedIn data is retained according to your subscription plan and can be deleted upon request.
9. International Data Transfers
Our services may involve transferring your information to countries outside your residence. When we transfer personal information internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your login session and preferences
- Analyze platform usage and performance
- Provide personalized experiences
- Ensure platform security
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit platform functionality.
11. Third-Party Services
Our platform may integrate with third-party services (payment processors, analytics providers, customer support tools). These services have their own privacy policies, and we encourage you to review them. We select partners who maintain high privacy and security standards.
12. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes via email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: